💚 Responsible Gaming

te99Responsible Gaming at te99 – Keep It Fun, Not a Problem

The only right way to enjoy gaming is to play within your limits. te99 wants every member to enjoy games with a clear head, a set budget, and family and work as the priority. This page covers our responsible gaming tools and guidelines.

✅ te99's Responsible Gaming Commitment

Benefits of Setting a Deposit Limit
Self-Exclusion Option
Set a Reality Check Break
Minor Protection Guaranteed
24/7 Support & Advisory Service

Why is responsible gaming important?

Online gaming can be a great source of fun. But when it gets out of hand, it can take a toll on your family, work, and finances. te99 believes gaming should always be a form of entertainment – never a source of problems.

Responsible gaming isn't just about playing less. It means knowing your limits, sticking to a set budget, making time for family, and keeping a level head after a loss. te99 fully supports this approach.

Our platform offers a range of self-control tools to help you maintain healthy gaming habits. These tools are entirely optional and can be activated or deactivated at any time.

Remember: gaming is never a guaranteed way to earn money. Only bet what you can afford to lose.

Principles of Healthy Gaming

1
Set your budget before you start

Decide how much BDT you'll spend before each gaming session. Do not go over that amount – even after a loss.

2
Set a Time Limit

Avoid playing for long stretches. Watch the clock, stop when your set time is up, and make time for your family.

3
Don't Chase Your Losses

After a loss, don't place bigger bets trying to win back what you've lost. That's where the problem starts.

4
Don't play when you're going through a tough time

Avoid gaming when you're feeling down, anxious, or going through a tough time. It only makes things harder.

5
Tell Your Family and Friends

Let the people close to you know about your gaming habits. They can step in to support you if needed.

Te99's Self-Control Tools

These tools are always available on te99 to help you keep your gaming healthy.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, any additional deposits will be automatically blocked.

Loss Limit

Once you've lost a set amount, your session will automatically end. This is one of the most effective protection tools available.

Session Time Limit

Set a maximum playtime per day or per session in advance. You'll receive a notification when your time is up.

Reality Check Break

At set intervals, you'll see a message showing how long you've been playing and how much you've won or lost. This keeps you informed and aware.

Cooldown Break

If you need a short break from gaming, you can set a cooldown period of 24 hours to 30 days.

Self-Exclusion

If you need a long-term break, you can lock your account entirely for 6 months to 5 years.

To activate these tools, log in to your account and go to Settings, or contact our Support team. Once self-exclusion is active, it cannot be cancelled before the period ends.

Recognize the Warning Signs

Problem gaming develops gradually – often without you realising it. Check yourself against the signs below:

Spending beyond your budget and going into debt.

Placing more bets after a loss to try to recover lost money.

You're spending more time gaming while neglecting family or work.

Feeling restless, irritable, or moody when you're not gaming.

You're hiding your gaming from family.

You're dipping into your gaming budget to cover everyday expenses.

You can't stop even after winning and keep wanting to play more.

Check Yourself

Answer the following questions honestly. If you answer "Yes" to three or more, please contact our Support team.

1

Are you in control of how much time and money you spend on gaming?

2

Is gaming affecting your work, studies, or family relationships?

3

Are you repeatedly increasing your bets to try to recover losses?

4

Do you feel mentally uncomfortable or restless when you're not gaming?

5

Have you borrowed money for gaming, or are you thinking about it?

6

Are you hiding your gaming habits from the people close to you?

Recognizing the problem is the biggest step forward. The te99 support team is always here for you.

How to Use the Tools

Te99's self-control tools are simple to use. Just follow the steps below:

1
Deposit Limit

Log in to your account → Settings → Deposit Limit → Select an amount and time period → Confirm.

2
Loss Limit

Settings → Loss Limit → Set your daily/weekly maximum loss amount → Save.

3
Cooldown Break

Settings → Take a Break → Choose 24 hours, 7 days, or 30 days → Confirm.

4
Self-Exclusion

Settings → Self-Exclusion → Choose a duration → Confirm with Support. Cannot be cancelled during the active period.

Need Help?

If you're concerned about your gaming habits, don't face it alone. te99's dedicated team is ready to help.

Live Chat Support
24/7 Support in Bangla
Email Support
Confidentiality Guaranteed
Your information stays completely confidential
Healthy Gaming Tips
  • Set your weekly gaming budget in advance.
  • Set a time and spending limit before you start playing.
  • Take a 10-minute break every hour.
  • Don't play when you're tired or feeling low.
  • Set aside a portion of your winnings.
  • Don't forget to make time for family and friends.

Protection of Minors

Te99 strictly prohibits registration by anyone under 18. We always verify age and are committed to protecting minors.

If you have children or teenagers at home, take these precautions:

  • Keep your account login credentials private at all times.
  • Always log out of your account on unattended devices.
  • Use parental control software on your devices.
  • Try to avoid gaming in front of children.
  • If you suspect a minor is gaming, contact our Support team immediately.

FAQ – Frequently Asked Questions

Once your Self-Exclusion period ends, you can resume gaming. However, it cannot be cancelled mid-period — that's the most important feature of this tool.

Decreasing your limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this helps prevent impulsive decisions.

Yes, completely safe. Your balance remains untouched during any cooldown or Self-Exclusion period. Once it ends, your full balance will be available when you log back in.

With the member's consent, we can help impose limits or activate self-exclusion on their account. Reach out to us at [email protected] for more details.

Play Responsibly, Stay Happy

Gaming at te99 is about more than winning – it's a path to healthy entertainment. Register today and join us in our commitment to responsible gaming.

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